Top 5 Tips to Motivate and Retain Talent

A Template for a Constructive Performance Assessment

(click below to view the video or read on if you’d prefer!)

In this last offering of 2013, I am returning to the topic of performance assessment as many of you will be presently engaged in performance appraisals, whether as recipients or as managers. Frequently in the two capacities. Let me say this upfront: when it comes to the management of their performance, there is now ample evidence that staff members have shifted from being passive recipients to active agents. Indeed, it’s not just Gen Y – employees everywhere and of every generation expect more: more involvement, more accountability and more recognition. staff expectations

Indeed, a recent Gallup poll of over 1 million employees showed that the number one reason people quit their jobs is dissatisfaction with their immediate manager. Have you heard the saying "People leave managers not companies"? Well, we now have ample statistics to back up this statement. And so, for managers, enforcing performance standards in a command and control sort of way no longer works. Managers are now expected to provide ongoing feedback, including positive comments, and for their negative messages to be put forth in a constructive and balanced fashion with a view to guide and inspire, rather than to scold and then provide ready-made solutions.
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The 3 Main Ingredients of Effective Listening

Knowing how to Listen is Key to Gaining Influence in the Workplace

(click below to view the video or read on if you’d prefer!)

In this article, I thought I would discuss 3 core principles for effective listening.

But first, let’s answer this: why bother listening?

1. When you listen, you learn.

If you assume you know best, what risk are you taking? If you take the time to ask others for their views, you may gain new and material information which could make a difference and foster a better solution. Moreover, "you save tremendous amounts of time, energy and money when you tap into the human resources of a business" as noted by the famous author Stephen Covey in his bestseller "The Seven Habits of Highly Effective People".
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How ‘Bad’ is Your Boss?

How your Boss Affects You

(click below to view the video or read on if you’d prefer!)


In this post, I am going to review four types of so-called ‘bad bosses’ and examine the consequences for you, their team member. There are more than four types – my own inventory currently lists 14 types! The point here is not to blame your boss for how ‘bad’ he/she is: it’s about understanding what makes your boss tick and what this means for you so you can find a solution to your boss problem.

Let’s start with a type that I am sure many of you have come across: the Control Freak. The term indicates a person who attempts to dictate how everything around them is done. But let me be clear that the Control Freak is not always a Micro-Manager (though they share traits), another ‘bad boss’ type which I won’t elaborate on here. The Control Freak has trust issues and that means they don’t delegate. The implication for you is that you don’t get as much new and/or interesting work as you should and your development is slowed down by a lack of opportunities. And if you don’t develop, you can’t progress in the firm. The Control Freak is also usually not great at communicating so you’re likely to feel isolated, out of the loop, because your boss does not tell you what going’s on. [Read more…]

What’s Wrong with your Boss?

Getting Along with the Most Important Person in your Work Life

(click below to view the video or read on if you’d prefer!)

This month, I am sharing with you a four-part model which I have developed to help you look at your relationship with your boss. To repair it if it has soured. To improve it further. To create one in case you’re not really on your boss’s radar screen.

Will you soon be meeting with your line manager to discuss your midyear review? If so, I wonder whether you’re looking forward to this discussion or if you feel a bit of trepidation? Even if you don’t have a midyear review, managing your boss is a perennial issue: there is never a moment when your boss is not a relevant element in your work life. [Read more…]