4 Steps to Discussing Under-Performance

TELL™ Them What’s Gone Wrong

(click below to view the video or read on if you’d prefer!)

For many, December is synonymous with Christmas. For others, Hanukkah is the highlight of the last month of the year. But, in the office, for millions around the world, December is the month of performance evaluations. For this reason, I am dedicating this last article of 2015 to discussing the dreaded issue of under-performance.

While many team leaders forget to say ‘thank you’, what many really struggle with is appropriately addressing under-performance. If you’ve just gone "hmmm" then you know what I mean: how uncomfortable the prospect of such a conversation makes you. Well, let me suggest to you that you are not alone: those folks who under-perform typically know that they are not doing well and they too feel dreadful. So how about putting an end to both your and their misery and finding the words to finally tell them what’s gone wrong?

So let me offer the TELL™ model, a 4-step process to assist you with preparing for and then having that delicate conversation around under-performance which does not end – just – in tears.

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4 Steps to Optimal Performance

Going for GOLD™

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Hello and welcome to this new edition of Career Tips! We are now close to the midway point in 2015. Are you happy with your achievements at work? For those of you who have a midyear performance review coming up, are you comfortable with your achievements to-date?

Depending on how you answered this question, how about upping your game?

For that reason, I thought I would share with you a simple method to optimise your performance. Inspired by the 2012 Olympics, it is my hope that the GOLD™ method will both inspire you and provide you with pragmatic tips so you add value to your employer and you too get a gold medal for your performance in 2015!

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Work Smarter by Better Prioritizing Your Activities

How do you really want to spend your day when you’re at work?

(click below to view the video or read on if you’d prefer!)

Hello and welcome to the last installment in this three-part series on personal effectiveness! We kicked off in March by looking at the benefits of time management and how you can improve your effectiveness at work as well as increase your own quality of life. If you missed it, catch it up here. Last month, we explored a powerful technique to get you started: I told you about the time log and how to use it to understand where you spend your time. To read about the time log, go there.

Thanks to your time log, you now know how you spend your day while you’re in the office. It is now time to make changes to how you allocate your time.

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A Powerful Technique to Manage your Time

What happened while you were rushing?

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Welcome to the fourth edition of Career Tips in 2015! This is also the second installment of a three-part series on personal effectiveness. Last month, we looked at reasons why managingpersonal effectiveness your time might make sense and in fact could deliver for you benefits both at work and at home.

If you missed that article and would like to catch it, just click here.

If you are someone who has either White Rabbit or headless chicken moments, feels rushed, or frustrated about how much time you spend at the office, how late you leave in the evening, or irritated that you often take work home, let me suggest that you start keeping a time log.

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5 Tips to Help you Manage your Priorities in the Office

The Art of Getting the Right Things Done

(click below to view the video or read on if you’d prefer!)

Welcome to the fourth edition of Career Tips in 2015! This is also the second installment of a three-part series on personal effectiveness. Last month, we looked at reasons why managingpersonal effectiveness your time might make sense and in fact could deliver for you benefits both at work and at home.

If you missed that article and would like to catch it, just click here.

Building on from such techniques such as the time log and the priority matrix, here are five tips to get you to more purposefully allocate your time in the office and raise your personal effectiveness:

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Where Does Your Day Go?

Good Things Come to Those Who Manage Their Time

(click below to view the video or read on if you’d prefer!)

 

For this third installment of Career Tips in 2015, let’s look at ways thanks to which you will be able to overcome the setbacks and slippages which are sure to come your way (we discussed those last month; if you missed the article, go there) and achieve the objectives you set yourself for this year.

Fundamental to goal attainment is your own personal effectiveness. This offering is the first of three on that theme.

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Coping with Difficulties to Achieve your Objectives

How to Get Back on the Horse

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Hello and welcome to Career Tips! Following on from last month’s article on goal-setting, I thought I would put forward an offering about goal achievement. We all know it: life is messy. In fact, life gets in the way. This article discusses how to manage the setbacks and slippages which are likely to happen as you progress towards achieving your objectives.

When I chat to people about their goals and ask them why they didn’t succeed, I hear again and again: "Things got in the way" or some variation on that theme.

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Top 5 Tips to Thrive in the New Year

Your 2015 Success Formula

Let me start this first article by wishing each and everyone among you as well as your loved ones a happy, healthy and prosperous New Year 2015! happy new year 2015For those of you who will prefer to watch the video, note that it was originally recorded in 2012 but, three years on, I trust you will find its content relevant to your challenges of today.

The start of a New Year is a time for resolution-making, goal-selection, objective-setting whether it is about personal issues or work matters. I personally use a method called ‘SMARTEY’ to ensure that I carefully articulate my objectives.

If you are curious about the ‘SMARTEY’ approach, click here.

 (click below to view the video or read on if you’d prefer!)

What I thought I would discuss with you today is a mindset for success. Was 2014 a bit of a roller coaster? If your work environment remains challenging and possibly volatile, how you manage your thoughts could make the difference between peace of mind and stress, achievement and drudgery, as well as, dare I say it, pleasure and pain.

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A Model to Make Sense of your Office Challenges (part 2)

The SCARF that Ties (part 2)

(click below to view the video or read on if you’d prefer!)


Hello and welcome to the last edition of Career Tips for 2014! In this offering, let’s continue unpacking the simple yet powerful model to make sense of your life at work which we started to SCARFlook at last month.

You may recall the model is called SCARF and it is anchored within the basic principle that our brain’s purpose is to protect us: our brain continually seeks to identify potential threats. This negative bias is at the root of our survival. When the coast is clear, our brain then seeks to optimise our sense of comfort and wellbeing.

You see in the graphic depiction above that SCARF is an acronym for the five words of Status, Certainty, Autonomy, Relatedness and Fairness. Last month, we looked at the two dimensions of Certainty and Autonomy.

If you missed last month’s offering, you can catch it up here.
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A Model to Make Sense of your Office Challenges (part 1)

The SCARF that Ties

(click below to view the video or read on if you’d prefer!)

Hello and welcome to Career Tips! For the last two editions of this year, I want to share with youSCARF two articles focusing on a simple yet powerful model to make sense of your life at work.

Does this sound too good to be true?

I trust that, once familiar with the model, you will find that it is helpful to read yours and others’ reactions to events in the office as well as give you ways of coping better, notably when it comes to managing your reactions more comfortably and to engaging with others more simply and effectively. The model I will tell you about is called SCARF and it is the brain child of David Rock, co-founder of the NeuroLeadership Institute and author of the "The Brain at Work".
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